- Visit our website at www.lchadvisors.com, any branching LCHA website, or any website of ours that links to this privacy notice; and
- Engage with us in other related ways, including any sales, marketing, or events.
If you or your organization have a specific services agreement or contract with LCHA, please refer to the terms of that agreement to understand what information may be shared with or processed by LCHA.
SUMMARY OF KEY POINTS (SHORT FORM PRIVACY NOTICE)
What personal information do we process? When you visit, use, or navigate our website or engage our Services, we may process personal information depending on how you interact with us, the choices you make, and the products and features you use.
Do we process any sensitive personal information? No. We do not collect Social Security Numbers, financial information (unless necessary to transact business and expressly provided by you), driver’s license numbers, or health information.
Why do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
In what situations and with which parties do we share your information? We may share information in specific situations and with specific third parties to facilitate the development and administration of our Services. For example, if you have subscribed to marketing notifications from LCHA, we may share limited information to third party marketing contractors to facilitate sending those emails. We also may share your information on an as-needed basis to our contractors and business development team.
How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
How do you exercise your rights? The easiest way to exercise your rights is by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
For more information, contact us at michael.mcclain@LCHAdvisors.com.
LONG FORM PRIVACY NOTICE
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
5. HOW LONG DO WE KEEP YOUR INFORMATION?
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
7. DO WE COLLECT INFORMATION FROM MINORS?
8. WHAT ARE YOUR PRIVACY RIGHTS?
9. DO WE MAKE UPDATES TO THIS NOTICE?
10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
Personal information you disclose to us.
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you visit our website, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include, but is not limited to, the following:
- phone numbers
- email addresses
- mailing addresses
- job titles
- contact preferences
- billing addresses
- other information you send us
Sensitive Information. We do not process sensitive information. We do not collect Social Security Numbers, financial information (unless necessary to transact business and expressly provided by you), driver’s license numbers, or individually identifying patient health information.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected.
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our website or utilize our Services.
We automatically collect certain information when you visit, use, or navigate our website or utilize the Services. This information does not independently or individually reveal your name or contact information but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
BY ENGAGING THE SERVICES, INCLUDING USING OUR WEBSITE, YOU CONSENT TO OUR COLLECTION OF ANY AND ALL OF THE ABOVE IDENTIFIED “INFORMATION AUTOMATICALLY COLLECTED.”
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To deliver and facilitate delivery of Services to the user. We may process your information to provide you with the requested Service(s).
- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested Service(s).
- To send administrative information to you. We may process your information to send you details about our products and Services, changes to our terms and policies, and other similar information.
- To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
- To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
- To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
- To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
- To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
- To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.
In Short: We may share information in specific situations described in this section and/or with the following third parties.
The following situations are examples of when we may need to share your personal information:
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
To facilitate the development and administration of our Services. For example, if you have subscribed to marketing notifications from LCHA, we may share limited information to third party marketing contractors to facilitate sending those emails. We also may share your information on an as-needed basis to our contractors and business development team.
To Satisfy Legal Obligations. We may be obligated to produce or share your information pursuant to a valid legal request, or to exercise, establish, or defend our legal rights.
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
In Short: We aim to protect your information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your information, transmission of information to and from our Services is at your own risk. You should only access the Services within a secure environment and after assessing your own security needs.
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and have the authority to consent and do consent to such minor dependent’s use of the Services.
In Short: You may review, change, or terminate your account at any time.
You have a right to know what information we collect about you, the right to modify or change that information if it is inaccurate, and the right to request that we delete such information about you. However, by accessing these Services, you acknowledge that we may collect, process, and utilize deidentified and/or non-personal information. If we are relying on your consent to process specific information, you have the right to withdraw your consent at any time.
LCHA is a Washington limited liability company and offers its Services to Washington State residents. If you reside outside of Washington State and utilize or access any of the Services, you acknowledge and agree to be subject to the jurisdiction and laws of Washington State in relation to the use and/or access of the Services.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. You, however, are responsible for reading, reviewing, and understanding the latest version of this Privacy Notice. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.
If you have questions or comments about this Privacy Notice, you may contact our Data Protection Officer (DPO), Michael McClain, by email at michael.mcclain@LCHAdvisors.com, by phone at (425) 526-6665, or by mail to:
Left-Coast Healthcare Advisors, LLC
13419 209th Ave SE
Issaquah, WA 98027